1. Eaton Powerware 9355

Powerware Series Eaton 9355 UPS 20/30 kVA Installation and Operation Manual ®. Manual(s) - Eaton 9355 Battery. Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual. Eaton introduces the Powerware 9355. English (US) 3-Aug-2005.

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Eaton Powerware 9355

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Summary of Contents for Eaton 9355

• Page 1 Powerware Series ® Eaton 9355 Tie Cabinet Installation Guide For use with Eaton 9355 20/30 kVA UPSs ®..
• Page 3 Greenlee Textron. National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc. All other trademarks are property of their respective companies. ECopyright 2006–2015 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.

• Page 4: Special Symbols

  Special Symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol. CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for additional information, such as important operating and maintenance instructions.

• Page 5: Table Of Contents

  ....... . 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 6 TABLE OF CONTENTS 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..

• Page 7: Introduction

  The parallel system consists of two to four UPSs, each with a parallel CAN Bridge Card and a parallel cabinet. Figure 1 shows the Eaton 9355 UPS. Figure 1. The Eaton 9355 UPS 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 8 INTRODUCTION 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..

• Page 9: Safety Warnings

  Proper disposal of batteries is required. Refer to your local codes for disposal requirements. Never dispose of batteries in a fire. Batteries may explode when exposed to flame. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 10 Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans votre localité. Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..

• Page 11: Advertencias De Seguridad

  Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los requisitos pertinentes. Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 12 SAFETY WARNINGS 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..

• Page 13: Tie Cabinet Installation

  NOTE To accommodate the feature of easy system expandability, it is recommended that initial installation of the Eaton 9355 UPS contain wiring to support the maximum capacity of the UPS cabinet. Switch off utility power to the distribution point where the Tie Cabinet and UPSs will be connected.
• Page 14 Remove the Tie Cabinet front cover (see Figure 2). Figure 2. Tie Cabinet Front Cover Remove the internal covers to gain access to the breakers (see Figure 3). Figure 3. Internal Covers 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 15 Verify that the Tie Cabinet bypass breaker is in the OFF position (see Figure 4). Figure 4. Tie Cabinet Bypass Breaker Mount the Tie Cabinet to the wall and install the conduit. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 16 16. Punch two holes in the conduit landing box for the input and output conduit using a Greenlee punch or similar device. 17. Route the wiring from the back of the UPS, through the wiring tray, to the front of the UPS. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 17 NOTE Input neutral must be wired for proper operation or the UPS will not start. NOTE The Eaton 9355 UPS is shipped as a single-feed UPS and can be converted to a dual-feed UPS in the field. NOTE DO NOT overtighten the screws; be sure to use the specified tightening torque values shown in Table 1.
• Page 18 NOTE The two input neutral terminals are jumpered together; use either one of these terminals to make the input neutral connection. NOTE The two output neutral terminals are jumpered together; use either one of these terminals to make the output neutral connection. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 19 19. Hardwire the output terminations from the UPS to the Tie Cabinet (see Figure 7). 20. Repeat Steps 11 through 19 for each UPS. Neutral Ground Line 1 Line 2 Line 3 Figure 7. UPS Output to Tie Cabinet Wiring 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 20 21. Hardwire the load to the Tie Cabinet (see Figure 8). Maintenance Bypass Wiring to UPS TB4 Ground Neutral Line 1 Line 3 Line 2 Figure 8. Load Connections 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 21 From UPS 3 Output From UPS 4 Output Figure 9. Parallel Wiring Diagram 23. Reinstall the UPS wiring access cover. 24. Reinstall the UPS conduit landing box in the reversed position. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 22 27. Reinstall the internal cover removed in Step 6. 28. Reinstall the Tie Cabinet front covers removed in Step 5. 29. Continue to “Installing Options” on page 19. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 23 TIE CABINET INSTALLATION Figure 11. Parallel UPS System with Tie Cabinet Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output) 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 24 TIE CABINET INSTALLATION 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..

• Page 25: Installing Options

  ® remote emergency power-off (REPO), relay output contacts, or programmable signal inputs, refer to the Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual. Figure 12 shows the location of the communication options and control terminals on the UPS.
• Page 26 Greenlee punch or similar device (see Figure 14). Install conduit for the communication wiring. Communication Wiring Access Plate Figure 14. Communication Wiring Access 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 27 Install the CAN Bridge Card into X-Slot 2 (see Figure 12 and Figure 17). Strip shielded, four-wire, twisted-pair wire (maximum 18 AWG recommended) for CAN Bridge Card wiring and pull-chain wiring. Repeat Steps 1 through 6 for each UPS. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 28 Step 11.) Be sure to check correct polarity for Pins 8 and 9: Connect SHIELD Pin 10 on all cards together. Connect CAN H Pin 9 and CAN L Pin 8 (twisted pair) on all cards together. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 29 10. Route the pull-chain wiring through the middle of the fan section and secure in the cable clips for each UPS (see Figure 17). Figure 17. Installing Communication Cables 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 30 NOTE Signal Input 2 can still be used for building alarms; it is automatically rerouted to the CAN Bridge Card. 12. Reinstall the communication wiring access plate on each UPS. 13. Replace the UPS front door on each UPS. 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 31 X52−NC X52−NC UPS #1 UPS #2 UPS #3 From UPS #1 To UPS #3 Signal Input 2 Pull-Chain Output Contacts Figure 18. CAN Bridge Card and Pull-Chain Wiring 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 32 INSTALLING OPTIONS 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..

• Page 33: Service And Support

  Please have the following information ready when you call for service: Model number Serial number Firmware version number Date of failure or problem Symptoms of failure or problem Customer return address and contact information 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..
• Page 34 SERVICE AND SUPPORT 164201630 Rev D www.eaton.com/powerquality Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide..

• Page 35: Warranty

  For Product installed (and currently located) in the fifty (50) United States and the District of Columbia, if, in the opinion of Eaton, a Warranted Item is defective, Eaton's sole obligation, at the option of Eaton, will be to refurbish or replace such defective Warranted Item (including the costs of providing diagnosis, service, and labor [“labor coverage”]).
• Page 36 In the USA, call the Eaton Customer Reliability Center 7x24 at 800-843-9433. Outside of the USA, call your local Eaton sales or service representative. For comments or questions about this Warranty, write to the Customer Quality Representative, 8609 Six Forks Road, Raleigh, North Carolina 27615 USA.

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Summary of Contents for Eaton Powerware 9355

• Page 1 Powerware 9355 UPS ® 20/30 kVA Installation and Operation Manual..
• Page 2 Quality Corporation. Greenlee is a registered trademark of Greenlee Textron. Modbus is a registered trademark of Modicon. ECopyright 2006 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the..
• Page 3 89/336/EEC, Council Directive relating to electromagnetic compatibility 92/31/EEC, Amending Directive 89/336/EEC relating to EMC The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC Declaration of Conformity, contact: Eaton Power Quality Oy Koskelontie 13 FIN-02920 Espoo..

• Page 4: Special Symbols

  Special Symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the associated warning should be observed. CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manual for additional information, such as important operating and maintenance instructions.

• Page 5: Table Of Contents

  ........ ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual..
• Page 6 ...... . ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual..

• Page 7: Introduction

  During brownouts, blackouts, and other power interruptions, batteries provide emergency power to safeguard operation. With the Powerware 9355 UPS, you can safely eliminate the effects of electrical line disturbances and guard the integrity of your systems and equipment. Figure 1 shows the Powerware 9355 UPS (20/30 kVA) with an optional Extended Battery Cabinet (EBC) and Options Cabinet.
• Page 8 INTRODUCTION Providing outstanding performance and reliability, the Powerware 9355 UPS’s unique benefits including the following: Online UPS design with pure sine wave output. The UPS filters and regulates incoming AC power and provides consistent power to your equipment without draining the battery.
• Page 9 RMPs at remote locations to increase your monitoring capabilities. Seismic Kit The optional seismic kit secures the UPS and optional cabinets for Zone 4 seismic installations. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 10 INTRODUCTION ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 11: Safety Warnings

  Proper disposal of batteries is required. Refer to your local codes for disposal requirements. Never dispose of batteries in a fire. Batteries may explode when exposed to flame. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 12 Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans votre localité. Ne jamais jeter les batteries au feu. L’exposition aux flammes risque de les faire exploser. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 13: Advertencias De Seguridad

  Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los requisitos pertinentes. Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 14 SAFETY WARNINGS ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 15: Ups Setup

  Options Cabinet with MBS only 205 lb (93 kg) 51 lb/in (3.6 kg/cm Clearances The following clearances are recommended for the Powerware 9355 UPS: From Front of Cabinet 36” (91.4 cm) working space From Back of Cabinet 6” (15.2 cm) From Right of Cabinet Refer to local codes for right side service access [minimum 24”..

• Page 16: Removing And Replacing The Front Doors

  To replace the door: Insert the door notches into the slots on the bottom of the cabinet. Secure the door latches. Figure 2. Removing the UPS Front Door ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 17: Ebc Front Door

  To replace the door: Place the door on the bottom hooks of the EBC. Replace the two door screws. Figure 3. Removing the EBC Front Door ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 18: Unloading The Cabinet(s)

  NOTE Be sure to retain the rear shipping bracket and hardware for later re-assembly if you plan to permanently mount the cabinet. M10 Bolts M8 Screws Figure 4. Removing the Rear Shipping Bracket (UPS Shown) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 19 Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad (see Figure 5). M10 Bolts Shipping Pad Figure 5. Removing the Shipping Pad (UPS Shown) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 20 Remove the two M10 bolts securing the front shipping bracket to the pallet and remove the bracket. M10 Bolts M8 Screws Figure 6. Removing the Front Shipping Bracket (UPS Shown) Replace the front door. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 21 Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down the pallet until the cabinet touches the floor (see Figure 8). Figure 8. Unloading the Cabinet (UPS Shown) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 22 12. If you are installing more than one cabinet, continue to “Joining the Cabinets” on page 17; otherwise, continue to “Electrical Installation” on page 21. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 23: Joining The Cabinets

  If you have two Options Cabinets, remove the three circular knockouts on the left side of the first Options Cabinet. 10. Install three bushings (supplied) in the circular knockouts of the adjacent cabinet. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 24 14. Repeat Steps 11 through 13 for each cabinet. 15. Replace the front door of all cabinets. 16. Continue to “Electrical Installation” on page 21. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 25 JOINING THE CABINETS Rear Ground Strap Front Ground Strap Figure 11. Ground Strap Installation ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 26 JOINING THE CABINETS ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 27: Electrical Installation

  NOTE To accommodate the feature of easy system expandability, it is recommended that initial installation of the Powerware 9355 UPS contain wiring to support the maximum capacity of the UPS cabinet. Switch off utility power to the distribution point where the UPS or Options Cabinet will be connected.
• Page 28 ELECTRICAL INSTALLATION Input Circuit Output Circuit Battery Circuit Breaker Breaker (optional) Breaker Wiring Access Cover Figure 12. UPS Front View ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 29 12. If you have two Options Cabinets, repeat Steps 10 and 11 for the second cabinet. Figure 13. Removing the Options Cabinet Wiring Access Cover ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 30: Wiring Installation

  Cabinet with Dual-Feed Wiring” on page 30 UPS with Options Cabinet that has an output transformer — see “Options Cabinet with Output Transformer Wiring” on page 32 ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 31: Ups Only Wiring

  Reinstall the UPS conduit landing box in the reversed position (see Figure 14). Replace the UPS front door (see page 10). Figure 14. Reversing the UPS Conduit Landing Box ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 32: Parallel Ups Wiring

  Bypass Input 110A (4X) LOAD From UPS 1 Output From UPS 2 Output From UPS 3 Output From UPS 4 Output Figure 15. Parallel Wiring Diagram ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 33 13. Reinstall the UPS conduit landing box in the reversed position (see Figure 14 on page 25). 14. Replace the UPS front door (see page 10). ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 34: Options Cabinet With Mbs Wiring

  10. Reinstall the UPS wiring access cover. 11. Replace the UPS front door (see page 10). Figure 17. Reversing the Options Cabinet Conduit Landing Box ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 35 Input Output Maintenance Options Cabinet with Bypass Auxiliary MBS and Input Contacts Isolation Transformer L1 L1 Input Output Figure 18. Options Cabinet with MBS Wiring ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 36: Options Cabinet With Dual-feed Wiring

  10. Replace both Options Cabinet front doors (see page 10). 11. Reinstall the UPS wiring access cover. 12. Replace the UPS front door (see page 10). ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 37 First Options Cabinet with Rectifier Transformer with MBS Only L1 L1 L1 L1 Input Input Output Maintenance Bypass Auxiliary Contacts Figure 19. Options Cabinets with Dual-Feed Wiring ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 38: Options Cabinet With Output Transformer Wiring

  Replace both Options Cabinet front doors (see page 10). 10. Reinstall the UPS wiring access cover. 11. Replace the UPS front door (see page 10). ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 39 First Options Cabinet with Output Transformer with MBS Only L1 L1 Input Output Output Maintenance Bypass Auxiliary Contacts Figure 20. Options Cabinets with Output Transformer Wiring ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 40: Wiring Specifications And Diagrams

  NOTE Input neutral must be wired for proper operation or the UPS will not start. If you have an Options Cabinet with an input isolation transformer, the input neutral is supplied by the input isolation transformer. NOTE The Powerware 9355 UPS is shipped as a single-feed UPS and can be converted to a dual-feed UPS in the field.
• Page 41 NOTE The two output neutral terminals are jumpered together; use either one of these terminals to make the output neutral connection. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 42 ELECTRICAL INSTALLATION Figure 22. UPS Wiring Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 43 ELECTRICAL INSTALLATION Figure 23. UPS with EBCs Wiring Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 44 ELECTRICAL INSTALLATION Figure 24. UPS and Options Cabinet with MBS Only (Single-Feed, 208V or 220V Input : 208V Output) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 45 ELECTRICAL INSTALLATION Figure 25. UPS and Options Cabinet with MBS/Input Isolation Transformer Wiring Diagram (Single-Feed, 208V, 480V, or 600V Input : 208V Output) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 46 ELECTRICAL INSTALLATION Figure 26. UPS and Dual-Feed Options Cabinets Wiring Diagram (Dual-Feed, 208V, 480V, or 600V Input : 208V Output) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 47 ELECTRICAL INSTALLATION Figure 27. UPS and Options Cabinet with Output Transformer Wiring Diagram (Single-Feed, 480V Input : 480V Output) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 48 ELECTRICAL INSTALLATION Figure 28. Parallel UPS System with Tie Cabinet Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output) ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 49: Extended Battery Cabinet Installation

  “Operation” on page 67 to start up the UPS. NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the correct number of EBCs (see page 74). ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 50 EXTENDED BATTERY CABINET INSTALLATION UPS Battery Connector EBC Battery Connector EBC Cable UPS Battery Circuit Breaker Figure 29. Typical EBC Installation ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 51: Permanent Mounting Installation

  “Communication” on page 47 to install UPS communication options, such as X-Slot cards or remote emergency power-off (REPO). “Operation” on page 67 to start up the UPS. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 52 PERMANENT MOUNTING INSTALLATION Figure 31. Permanent Mounting ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 53: Communication

  REPO (normally closed) Signal Input 2 Pull-Chain Output Signal Input 1 Contacts (parallel only) DB-9 Communication Port Relay Output Contacts Figure 32. Communication Options and Control Terminals ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 54: Installing Communication Options And Control Terminals

  Route the control terminal cable(s) through the middle of the fan section and secure in the cable clips. Cable Clips for Control Terminal Wiring Figure 33. Installing Communication Cables ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 55 Reinstall the communication wiring access plate. Replace the UPS front door. Continue to “Operation” on page 67 to start up the UPS. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 56: Communication Options

  COMMUNICATION Communication Options The Powerware 9355 has serial communication capabilities through the DB-9 communication port or through an X-Slot card in one of the available bays. In addition, the Powerware LanSafe Power Management Software can be installed and used to communicate with the UPS via one of the serial communication connections.

• Page 57: X-slot Cards

  USB Card - connects to a USB port on your computer. NOTE The Powerware 9355 does not detect plug-and-play hardware. Before installing the USB Card, set the UPS baud rate to 1200 through the front panel (see Table 7 on page 69).

• Page 58: Remote Monitor Panel

  Figure 38 shows an RMP. Figure 39 shows the enclosure dimensions and cable exit openings. Cable Exit Opening for 1/2” Conduit or Provided Strain Relief Horn Silence Button Figure 38. Remote Monitor Panel ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 59 Connect the wiring between the RMP and the IRC plug-in terminal blocks using terminations shown in Table 3. See Figure 40 and Figure 41 for plug-in terminal block locations. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 60 The maximum distance between the RMP and the UPS is not to exceed 500 ft (152.4m). Figure 40. RMP Top Internal View ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 61: Industrial Relay Card

  IRC still does not operate correctly, replace the fuse. If this does not correct the problem, contact your service representative for verification that the IRC is working correctly. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 62: Powerware Lansafe Power Management Software

  UPS or power information. If there is a power outage and the Powerware 9355 UPS battery power becomes low, Powerware LanSafe software can automatically shut down your computer system to protect your data before the UPS shutdown occurs.

• Page 63: Control Terminals

  UPS running. Maximum resistance is 10 ohm. NOTE Leave the REPO connector installed in the REPO port on the UPS even if the REPO function is not needed. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 64: Relay Output Contacts

  The relay output contacts must not be connected to any utility connected circuits. Reinforced insulation to the utility is required. The relay output contacts have a maximum rating of 10A, 250 Vac or 30 Vdc nominal values. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 65: Programmable Signal Inputs

  If active, the UPS knows that input is fed from the generator. Bypass is disabled; the automatic battery test is disabled. External Transformer Overtemperature This option is not used. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 66 COMMUNICATION ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 67: Parallel Communication

  Greenlee punch or similar device (see Figure 44). Install conduit for the communication wiring. Communication Wiring Access Plate Figure 44. Communication Wiring Access ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 68 Strip shielded, four-wire, twisted-pair wire (maximum 18 AWG recommended) for CAN Bridge Card wiring and pull-chain wiring. Repeat Steps 1 through 6 for each UPS. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 69 Step 11.) Be sure to check correct polarity for Pins 8 and 9: Connect SHIELD Pin 10 on all cards together. Connect CAN H Pin 9 and CAN L Pin 8 (twisted pair) on all cards together. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 70 10. Route the pull-chain wiring through the middle of the fan section and secure in the cable clips for each UPS (see Figure 47). Figure 47. Installing Communication Cables ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 71 NOTE Signal Input 2 can still be used for building alarms; it is automatically rerouted to the CAN Bridge Card. 12. Reinstall the communication wiring access plate on each UPS. 13. Replace the UPS front door on each UPS. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 72 UPS #1 UPS #2 UPS #3 From UPS #1 To UPS #3 Signal Input 2 Pull-Chain Output Contacts Figure 48. CAN Bridge Card and Pull-Chain Wiring ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 73: Operation

  Chapter 10 Operation This chapter contains information on how to use the Powerware 9355, including front panel operation, UPS startup and shutdown, and configuring the UPS for Extended Battery Cabinets (EBCs). Control Panel Functions The UPS has a four-button graphical LCD with backlight. It provides useful information about the UPS itself, load status, events, measurements, and settings (see Figure 49).

• Page 74: Display Functions

  Display Functions As the default or after 15 minutes of inactivity, the LCD displays the selectable startup screen. The default is the Eaton Powerware logo and can be changed to the Mimic screen in the User Settings menu. The backlit LCD automatically dims after a long period of inactivity. Press any button to restore the screen.

• Page 75: User Settings

  Automatic Battery Tests [Enabled/Disabled] Enabled Enabled automatically runs the battery test once a month. Full Power Battery Test [Enabled/Disabled] Enabled Start Screen Eaton Powerware logo Eaton Powerware logo Mimic screen ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual..

• Page 76: Initial Startup

  Disabled after initial startup Initial Startup Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the warranty terms as specified on page 91 become void. This service is offered as part of the sales contract for the UPS. Contact service in advance (usually a two-week notice is required) to reserve a preferred startup date.

• Page 77: Ups Startup

  UPS status from the front panel to view the active alarms. Correct the alarms and restart if necessary. 11. Replace the UPS front door. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 78: Starting The Ups On Battery

  UPS stops beeping. The UPS starts in Battery mode within two minutes and supplies battery power to your equipment. Replace the UPS front door. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 79: Internal Bypass Startup

  Press the button to select the Go To Normal Mode option. Press the button until the Eaton Powerware logo or Mimic screen appears. UPS Maintenance Bypass Startup To start the UPS in maintenance bypass: Remove the UPS front door (see page 10).

• Page 80: Configuring The Ups For Ebcs

  3 EBC 72s Press the button to save the setting. Press the button until the Eaton Powerware logo or Mimic screen appears. UPS Shutdown To shut down the UPS: Press any button on the front panel display to activate the menu options.

• Page 81: Parallel Operation

  OPERATION Parallel Operation Initial startup must be performed by an authorized Eaton Customer Service Engineer. This section describes shutting down and restarting UPSs in a parallel system. Parallel System Shutdown To remove power to the parallel UPS system output: Press any button on the front panel display to activate the menu options.

• Page 82: Restarting The Parallel System

  The UPS goes to Bypass mode for five seconds, and then the indicator illuminates. Each UPS should be in Normal mode. 14. Press the button until the Eaton Powerware logo or Mimic screen appears. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual..

• Page 83: Ups Maintenance

  Check the battery recharge date on the shipping carton label. If the date has expired and the batteries were never recharged, do not use the UPS. Contact your service representative. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 84: When To Replace Batteries

  C A U T I O N Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 85: Using The Ups Maintenance Bypass Switch

  The SERVICE position on the switch allows a service engineer to apply power to the UPS input and verify its operation while the load is powered through bypass. Figure 51. Maintenance Bypass Switch ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 86: Single Ups Bypass

  Turn the maintenance bypass switch to the UPS position to return to Normal mode. The UPS is now powering the load. Replace the UPS front door. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 87: Parallel Ups Bypass

  On the same UPS front panel, set the UPS to Normal mode: Press the button to select the Go to Normal Mode option. Each UPS should go to Normal mode. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 88 UPS MAINTENANCE ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 89: Specifications

  Description (EBC) EBC 36 EBC with 2 strings EBC 72 EBC with 4 strings Table 9. Dimensions and Weights × × Powerware 9355 Cabinet Weight Dimensions (H Including Conduit Landing Box × × × × 1160 lb (526 kg) 66.3”..
• Page 90 50/60-Hz selectable or auto-configuring Output Frequency Regulation Synchronization to line Output Overload 101–110% for 10 minutes 111–125% for 60 seconds 126–149% for 5 seconds >150% for 300 milliseconds ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 91 ABM technology increases battery service life, optimizes recharge time, and provides a warning before the end of useful battery life Protection EBC output protected by 200A circuit breaker ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 92 +(3) EBC 72 Batteries 30 kVA/27 kW 20 kVA/18 kW NOTE Battery times are approximate and vary depending on the load configuration and battery charge. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 93: Troubleshooting

  Chapter 13 Troubleshooting The Powerware 9355 is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.

• Page 94: Silencing The Alarm

  Press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps again, overriding the previous alarm silencing. ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 95: Service And Support

  Please have the following information ready when you call for service: Model number Serial number Firmware version number Date of failure or problem Symptoms of failure or problem Customer return address and contact information ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 96 TROUBLESHOOTING ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..

• Page 97: Limited Warranty

  Powerware-built battery cabinets, (individually and collectively, the “Warranted Items”) are free from defects in material and workmanship. If, in the opinion of Eaton, a Warranted Item is defective and the defect is within the terms of this Warranty, Eaton’s sole obligation will be to repair or replace such defective item (including by providing service, parts and labor, as applicable), at the option of Eaton.
• Page 98 LIMITED WARRANTY ® EATON Powerware 9355 UPS (20/30 kVA) Installation and Operation Manual 164201626 Rev B www.powerware.com..
• Page 100 *164201626B* 164201626 B..